30-Day Money-Back Guarantee
Shop with confidence. If something isn’t quite right, you can contact us within 30 days and we’ll be happy to help.
A LITTLE NOTE FROM US
Welcome to Lucy Australia!
Since 2004, our love for fashion has remained simple: helping women across Australia find comfortable, feminine and timeless pieces they genuinely enjoy wearing. Styles that feel just as lovely as they look and fit naturally into everyday Australian life.
As we make room for new styles, it’s time to say goodbye to some of our current favourites. That’s why we’ve reduced a selection of pieces in our Clearance Sale.
For all that wonderful years, we’ve been lucky enough to dress women across Australia, and we’re incredibly grateful for the trust you continue to place in us. Every order, kind message and returning customer has helped make Lucy Australia what it is today.
Thank you for supporting Lucy Australia and for being part of our lovely community. It truly means a lot to us.
With love,
Lucy Australia ❤️
WHEN WILL MY ORDER BE SHIPPED?
Once your order has been placed, we’ll begin preparing it for dispatch straight away.
As soon as your parcel is on its way, you’ll receive a shipping confirmation email with your tracking details, so you can easily follow your order.
HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details.
Simply use the tracking link in your email to follow your parcel and stay updated on its journey to you.
If you have any questions about your delivery, you can always contact us at info@lucyaustralia.com.
We are happy to help!
WHAT IS THE RETURN POLICY?
We offer a 30-day money-back guarantee.
If you’re not completely satisfied with your purchase, you can request a return within 30 days of receiving your order.
For more information, please see our Returns and Refund Policy.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards, as well as Apple Pay, Google Pay, Shop Pay and other secure payment methods available at checkout.
DOES YOUR CLOTHING RUN TRUE TO SIZE?
Most of our clothing fits according to the measurements shown in the size guide on each product page.
We recommend checking the size chart before ordering. If you’re between sizes or unsure which size to choose, we recommend going one size up for a more comfortable fit.
Free Shipping
We offer free shipping across Australia on every order. Your order is carefully prepared and shipped with Australia Post. Once it’s on its way, you’ll receive your shipping details so you can easily follow your parcel right to your door.
30-Day Money-Back Guarantee
Shopping online should feel simple and worry-free. If your order isn’t quite right, simply contact us within 30 days of receiving it. Our team will guide you through the process and help find the best solution for you.
Made For Women Across Australia
Fashion chosen with Australian women in mind. At Lucy Australia, we choose comfortable, feminine and easy-to-wear styles for women across the country.
Safe & Secure Payment
Your payment information is handled securely. At Lucy Australia, you can pay with Visa, Mastercard, Apple Pay, Google Pay and Shop Pay. We use trusted payment methods so you can place your order with confidence.